We love questions from prospective newsXpress members. here are some common questions we are asked, and our answers:

Is newsXpress a franchise? No.

Do you have exclusive supplier deals? Yes, plenty.

Will you show me your supplier terms before I join? No.

My shop is small, is that okay? Size is not a factor.

Can you help me sell online? Yes.

Do you offer a benchmark against which I can compare my performance? Yes.

Do you offer a strategy for attracting more shoppers? Yes.

Is there anything from newsXpress that is mandatory? No.

Do you visit our shop? It’s 100% up to you.

Do we change the name of our business? Not unless you want to.

Do we need to put a new sign up? No, it’s up to you.

Do we have to wear a uniform? No, not unless you want to.

Does newsXpress pay for signage? Not for the shop. We do provide members with wonderful seasonal posters.

What if I sell my business? Your agreement with newsXpress ends.

Do you run catalogues? Yes, but not the old-school Christmas, back to School and Mid-Year catalogues.

What is your position with magazines? We offer our members marketing tips designed to sell more magazines.

What is your position with lotteries? We actively work with Lotterywest. We also have a national account manager with The Lott through whom we navigate any issues or concerns members express.

Can we see your list of preferred suppliers prior to joining? No.

Can you save my business? We will help as much as possible.

Can you help me reduce my labour cost? We’ll share advice.

Can you help me negotiate on rent? Yes.

If you have any questions, please ask.

We’d love to help you increase the gross profit percentage your business achieves, attract more shoppers, guide shoppers to spend more each visit, convert more existing stock to cash, make consistently better business decisions and help you enjoy your business more.

We want these things to happen for you because they reflect success in business and success in business is satisfying.

It’s about wanting success and methodically going about achieving success. For us, that’s what MAKING THINGS HAPPEN is about.

Duo join newsXpress do you need to be a newsagent? No. All retailers are welcome.

We are keen to partner with business owners who want to run a more successful and enjoyable business, and who are open to change.

• Your location is no barrier.
• The size of your business is no barrier.
• Being an Australia Post LPO is no barrier.
• Your card supplier preference is no barrier.
• Your financial situation is no barrier.
• Having lotto, or not, is no barrier.
• Your age, gender, and ethnicity are no barrier.

What matters most is what you want for your business, and for yourself from your business.

If, for example, you think your future relies on newspaper home delivery, lotteries, parcel collection, betting account top-up, and similar agency business, newsXpress will not be a good fit for you.

If what you want is a more successful, valuable, and enjoyable business, we may be the right fit for you.

Successfully being part of newsXpress flows from your energy, and engagement.

The relationship is a partnership, one we both need to ensure is right.

Now, here’s what happens when yo join newsXpress.

First up, we want to know what is important to you.

Next, with your permission and if you want, we look at your data.

Then, we work on a plan with you to make things happen.

The details are different for every member.

If you want to sell online though a website specific to your business, we will introduce you to the team that can deliver this at half the usual cost as a newsXpress exclusive opportunity.

You get to choose what you buy, when you buy, how you display and how you promote. We will offer advice, and suggestions. Action is up to you.

How does newsXpress compare to other marketing groups?

We don’t know the details of what other groups offer today or what they do or do not do for their members today, just as they cannot know this about newsXpress.

What we do know is what people who have switched to newsXpress tell us they like about our group.

• They like how active we are, how engaged we are with members at a group level as well as at the individual business level.
• New suppliers. They like that we have plenty of suppliers they have not had access to before.
• They like that we have good value deals that help them make more money.
• Fresh ideas. They like the fresh ideas we pitch that help their business.
• They like how fast we are on trends, that we help them get into a craze early, and get out before the craze has faded.
• They like the advice we provide on turning locations in-store into hotspots.
• They like that our advice is evidence based and not pandering to suppliers.

We think the newsXpress offer is unique in terms of what we do, how we do it, and the extent to which we help our members.

Enjoying your business helps you make better decisions. It also helps those with you in the business make better business decisions.

Through our newsXpress community you have friends you can have a laugh with, and folks you can trust to decompress with.

In our Zoom meetings and other contact points we, together, have a laugh.

We nurture your resilience and, sometimes, help you find enjoyment when it may not have been obvious.

It really comes back to why you are in business. The answer to this varies. Understanding it is key to the enjoyment you feel and achieve.

The business itself becomes enjoyable when speed bumps are overcome and stormy weather guided away. Having access to your own business mentor can help achieve these things.

Success is enjoyable. We encourage and help to find success so you can feel the happiness it brings.

What newsXpress offers local newsagents is unique.

newsXpress is genuinely unique in the newsagency marketing group mix.

We own, and run our own shops, as playing fields where we experiment for our members with their full knowledge, and guidance.

We own and run successful websites. Our two biggest consumer-facing websites each did half a million dollars last year.

We were first with a consumer-facing online offer at the group level, and at an individual store level.

We have an active new shopper strategy, focussed through several suppliers that do not partner with any other marketing group.

We will disagree with you sometimes. If you ask our opinion, our feedback will be honest, and backed by evidence. We owe you the truth.

We leverage the Tower Systems retail experience. Tower serves 3,500+ independent retailers across 16 retail channels. Data insights from these channels provide early insights that we leverage for newsXpress members.

The value of this dataset is extraordinary.

Through this we can speak to key metrics such as return on floor space, return on labour, and return on investment, and through these help you cultivate more value from your business.

If you want to run an enjoyable and rewarding local newsagency business it starts with you not thinking about the business within the framework of being a newsagency. Don’t let your business plans be bound by tradition.

newsXpress is an Australian owned marketing group serving close to 200 independently owned member businesses.

We nurture value for member businesses through sharing business insights, strategic advice, store level data supported advice and optimism for a bright future.

Our members pay us a modest monthly membership fee. There is no fee on turnover. Most of our revenue comes from rebates from our partner suppliers.

Not a newsagency.

While newsXpress stores operate within the newsagency channel, they are not typical newsagencies. Gifts, homewares, nesting, personal care, collectibles, toys, games … are all important categories to us.

Not a franchise.

newsXpress is not a franchise.

What we look for in preferred supplier partners.

The ideal preferred supplier offers products through which our member retailers can attract new shoppers.

We love Australian designed and made.

We love introducing product categories to our member businesses.

Retail price is of little concern.

Our retailers want to be able to tell a story. They also love a category or range than evolves over time.

What we are not interested in products you may consider to be perfect for newsagents as such products are usually not embraced by our members.

How we help our preferred suppliers

When we bring on a preferred supplier, we introduce them to our members, explaining the products and where we see them as fitting within a newsXpress business. We explain the target customer and discuss how to reach them.

We email our members 2 or 3 time a week. We include in these emails offers and other collateral provided by suppliers.

We post a products promotional envelope with flyers from preferred suppliers to our members at least every second month.

We host at least 2 member meetings via Zoom each month and offer supplier access to introduce products and engage in a Q&A.

We produce a supplier specific Zoom session, live a virtual trade show for any supplier introducing new products, a showroom walkthrough or more. These can be with our head office team only or with members invited for Q&A.

All Zoom sessions are recorded and links to the videos shared with members.

These is no additional cost for any of these activities.