Customer Information
Joining newsXpress

FAQ for newsagents.

 

  • Is newsXpress a franchise? No. Our agreement does not meet the requirements to be classed a franchise. This means more freedom for our members.
  • Do you have exclusive supplier deals? Yes.
  • My shop is small, is that okay? Size is not a factor.
  • Can you help me sell online? Yes.
  • Do you offer a benchmark against which I can compare my performance? Yes.
  • Do you offer a strategy for attracting more shoppers? Yes.
  • Is there anything from newsXpress that is mandatory? No.
  • Do you visit our shop? It's 100% up to you, but not usually.
  • Do we need to change the name of our business? No, not unless you want to.
  • Do we need to put a new sign up? No, it's up to you.
  • Do we have to wear a uniform? No, not unless you want to.
  • Does newsXpress pay for signage? Not for the shop. We do provide members with wonderful seasonal posters.
  • What if I sell my business? Your agreement with newsXpress ends. We hope the new owner will join, but it is up to them.
  • Do you run catalogues? Yes, but not the old-school Christmas, back to School and Mid-Year catalogues newsagents have run for decades that focus on low-margin product. Our approach pitches first to market opportunities at full margin. They are opt-in..
  • What is your position with magazines? We offer our members marketing tips designed to sell more magazines. We also provide some social media content designed to drive magazine sales.
  • What is your position with lotteries? We actively work with Lotterywest. We also have a national account manager with Tabcorp through whom we navigate any issues or concerns members express.
  • Can we see your list of preferred suppliers prior to joining? No.
  • Can we see supplier terms prior to joining? No.
  • Can you save my business? That is up to you. We will help as much as possible, but action depends on you.
  • Can you help me reduce my labour cost? We have experience with this and will do our best, working with you on your roster, offering advice.
  • Can you help me negotiate on rent? Yes.

If you have any questions, please ask.