Privacy Policy

    newsXpress Pty Ltd operates this website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated visitor experience (the "Services").

    This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully.

    By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

    PERSONAL INFORMATION WE COLLECT OR PROCESS

    When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information depending on how you interact with the Services:

    • Contact details including your name, address, phone number, and email address.
    • Financial information including payment details and transaction information.
    • Account information including your username, password, security questions, preferences and settings.
    • Transaction information including anything you view or purchase and your past transactions.
    • Communications with us including the information you include in communications with us, for example, when sending a customer support enquiry.
    • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
    • Usage information including information regarding your interaction with the Services.

    PERSONAL INFORMATION SOURCES

    We may collect personal information from the following sources:

    • Directly from you including when you create an account, visit or use the Services, or communicate with us.
    • Automatically through the Services including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
    • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
    • From our partners or other third parties.

    HOW WE USE YOUR PERSONAL INFORMATION

    Depending on how you interact with us, we may use personal information for the following purposes:

    • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, to process your payments, to send notifications related to your account, to create and manage your account, and to create a customised experience for you.
    • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing and promotional communications by email.
    • Security and Fraud Prevention. We use your personal information to authenticate your account and to detect, investigate or take action regarding possible fraudulent or malicious activity.
    • Communicating with You. We use your personal information to provide you with customer support and to maintain our business relationship with you.
    • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process.

    HOW WE DISCLOSE PERSONAL INFORMATION

    In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

    • With vendors and other third parties who perform services on our behalf such as IT management, payment processing, data analytics, customer support, and cloud storage.
    • With business and marketing partners to provide marketing services.
    • When you direct or consent to our disclosure of certain information to third parties.
    • With our affiliates or otherwise within our corporate group.
    • In connection with a business transaction such as a merger, to comply with legal obligations, to enforce applicable terms of service, or to protect or defend our rights and the rights of our users.

    THIRD PARTY WEBSITES AND LINKS

    The Services may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators.

    CHILDREN'S DATA

    The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

    SECURITY AND RETENTION OF YOUR INFORMATION

    Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

    YOUR RIGHTS AND CHOICES

    Depending on where you live, you may have some or all of the following rights in relation to your personal information:

    • Right to Access. You may have a right to request access to personal information that we hold about you.
    • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
    • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
    • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party.
    • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the sale or sharing of your personal information for targeted advertising purposes.
    • Managing Communication Preferences. You may opt out of receiving promotional emails at any time by using the unsubscribe option displayed in our emails.

    If you reside in the UK or European Economic Area, you may also have the right to object to or restrict our processing of your personal information, and to withdraw consent where we rely on consent to process your personal information.

    You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights.

    COMPLAINTS

    If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to lodge your complaint with your local data protection authority.

    INTERNATIONAL TRANSFERS

    We may transfer, store and process your personal information outside the country you live in. Where required, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses.

    CHANGES TO THIS PRIVACY POLICY

    We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the date accordingly.

    CONTACT

    Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email help@newsxpress.com.au.